Brits overpay for mobile phones
By James • Dec 30th, 2010 • Category: Industry News
- Photo: René Ehrhardt / Flickr
Smartphones, mobile phones, and the contracts that accompany them are expensive. This is not new to anybody who has ever had to maintain a two-year plan with one of the UK’s carriers. However, what consumer watchdog Which? uncovered when it ran a survey on what people pay for mobile phones is alarming – over 10 million Brits are overpaying for their mobile phone contracts.
Unsurprising findings
The Which? study, via TechRadar, makes the claim that millions of British people are paying well above the odds for additional text messages, call-times and data provision on top of the agreed monthly cost with the network provider.
If one thinks about this intuitively, the findings are ‘not surprising’, a descriptor Which? itself uses. The problem is education, with a reported six million had no clue what their monthly allotment of voice call minutes was, with a further five million not knowing what bundled text messages and data provision came with their mobile phone contracts.
Knowledge
The question, here, of course is who is to blame for this lack of knowledge? The user or the carrier? And this question becomes especially prevalent when a consumer watchdog gets involved. Tom McLennan, who heads up Which? Mobile said that: ‘You could be spending hundreds of pounds more than you need to on your mobile every year if you’re not on the right tariff’.
He continued, advising that if one often exceeds their bill, you should ‘check your bill to see where you’re incurring the extra charges as you may be able to save money by moving to a tariff with more minutes, texts or data’. Obviously, the opposite of that applies if you find you never tap out your line, it may be in your best interest to make the shift in the opposite direction.
Don’t be duped
Many people who want the latest and greatest smartphone are duped by seemingly inexpensive mobile phone contracts so as to get the handset right away. Ignore this temptation, rather searching for prepaid options or buying mobile phones online to find the very best price.
Tags for this article: Mobile phones, smartphones









